The Advantage Group is aware of your legitimate concerns about privacy and is fully committed to maintaining the integrity, confidentiality, security, and accuracy of sensitive corporate information. To this end, we will continuously deploy all reasonable physical, technological, and administrative measures to protect your privacy in accordance with applicable privacy legislation and best industry practices.
Our Policy rests on the following 7 key privacy principles:
- Identifying the purposes of sensitive Information
Advantage Group will identify and inform you of the purposes for which the confidential information is being collected. - Obtaining your Consent
Advantage Group will obtain your Consent before or when it collects, uses, or discloses confidential Information, and will give effect to your withdrawal of consent. - Limiting collection, use, and disclosure of personal information
Advantage Group will not, without your Consent, collect, use, or disclose confidential Information except for the purposes identified or for a use consistent with those purposes. - Safeguarding personal information
Advantage Group will implement appropriate physical, technological, and administrative measures to safeguard your confidential Information. - Providing access and accuracy
Advantage Group will respect your right of access to your confidential Information and take all reasonable steps to ensure the confidential Information used is accurate and complete for the purposes identified. - Responding to your privacy concerns.
Advantage Group will respond to your questions and investigate diligently any complaints with respect to your confidential Information. - Complying with applicable privacy legislation.
Your and Advantage Group´s rights and obligations regarding privacy are governed by applicable privacy legislation in Canada. The application and interpretation of this Policy and of our guiding privacy principles are subject to and will comply with such legislation, including the requirements, procedures, exemptions, and exclusions contained therein.
Privacy Policy
The Advantage Group of Companies values the contribution of all individuals to our company. As such we are genuinely concerned about the privacy of our applicants and customers alike. This document is to help explain the steps we have in place to deal with handling of your personal information in our efforts to ensure your privacy is respected.
The Kind of Information We Collect
As an applicant, you entrust us with personal information that will allow us to find a suitable assignment for you. This may include, but not limited to:
- Contact information.
- Results of any tests we administer.
- Educational and training information.
- Job references and checks completed. In some instances we collect more sensitive information such as criminal search and other assignment specific information.
We never collect more information than we require to find a suitable assignment for you, in addition to providing exceptional service to our customers.
Why We Collect That Information
The information collected helps us to:
- Determine your qualifications and suitability to the assignments we have as well as to allow us to source assignments that will meet requirements you have.
- To assist you in your job search by assessing training that may be required.
- Ensure the requirements of our clients are met.
- Work towards continually improving the service we provide to both our clients and customers.
Who Has Access To This Information And Who We Share It With
The Advantage Group of Companies uses your information within its group of staffing firms. Your information is never used for any other reason than meeting your requirements as well as those of our customers.
We do not trade or sell your information to any outside parties.
In the normal course of business, we may disclose some of your information to our clients where it is necessary to act as such in the interest of providing services to you. Your consent to this is implied by you using our service.
Your information is available to staff of The Advantage Group of Companies during the course of regular business activities, with your consent being implied by you using our service.
During regular business, it may become necessary for other third parties, e.g. network administrators, telecommunications contractors, and other service providers to be given access to this information. As a condition of these service contracts they are under obligation to treat all information as confidential and secure.
How Do You Consent
Having read this policy and by using our services and proceeding to provide us with your personal information we consider consent implied. This consent includes consent to the collection, use and disclosure of your personal information as outlined in the policy.
We imply your consent if we feel we are using your personal information for purposes that are obvious to you. For example, if you list the names and phone numbers of your previous employers on your resume for reference checking purposes, we will not seek your express consent before checking these references.
How Long Do We Keep Your Information
We keep your information as long as you are using our services, or longer if required to remain compliant with employment and other legislations. If you are no longer using our services and retaining your information is no longer required by law, information and original documentation will be destroyed according to our document destruction procedures policy.
The Steps We Take To Protect Your Information
The Advantage Group of Companies has implemented policies and procedures specifically for the purpose of protecting your information.
- Staff members are authorized to access only information relevant to their particular job function for both paper and electronic information.
- The use of passwords and expiry features add to the ease of accessibility.
- Filing cabinets are equipped with locking mechanisms for use when the files are not in use.
- All staff are trained to be aware of privacy concerns.
How You Can Access Information We Have On File
The Advantage Group of Companies relies on the information we have collected to do our job in providing outstanding service to you. As such we strive to always maintain accurate information on record. We require your help with this and would appreciate updates when necessary. You may at any time make a written request for access to personal information. We will provide you with a copy of the requested personal information we have on file. Some information may be considered proprietary and will not be released. Proprietary information may be reviewed inside a local office if a specific written request is made, and will be dependent on business needs and only accommodated through specific appointments.
All requests are to be made in writing to:
PRIVACY OFFICER
THE ADVANTAGE GROUP OF COMPANIES
14 – 7015 TRANMERE DR.
MISSISSAUGA, ON
L5S 1M2
